The Design of Everyday Things9780465067107, 0465067107

Author : Donald A. Norman
Description:Donald Norman's best-selling plea for user-friendly design, with more than 175,000 copies sold to date, is now a Basic paperback. First, businesses discovered quality as a key competitive edge; next came service. Now, Donald A. Norman, former Director of the Institute for Cognitive Science at the University of California, reveals how smart design is the new competitive frontier. The Design of Everyday Things is a powerful primer on howand whysome products satisfy customers while others only frustrate them.
Categories: Biology Anthropology
Year :2002
Publisher : Basic Books
Language : English
N° Of Pages : 261
File Info : pdf 22 Mb